Reviews

We are an independent, family-owned and run business based in beautiful Malvern, Worcestershire. Owners Debbie & Philip Ashwell, collectively have over 60 years’ experience working with people in the care and customer service sectors and have first-hand knowledge of how the right support can enhance the quality of people’s lives.

“The care service is family run which means we have more contact with management. The carers are handpicked and vetted and only the best will do. The carers are very friendly, professional and treat me with respect. The bosses are very approachable and efficient and answer any queries I have.”

J N (Client) assisted by family/friend

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“All the staff at Ashwell are extremely caring and have considerably improved my mother’s quality of life since they took over her care package recently. Nothing is too much trouble for them. This is how homecare should be delivered and I would have no hesitation in recommending them to anyone.”

Robin P (Son of Client)

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“Ashwell Home Care has provided care for my mother-in-law, which has been second to none. Both management and carers have been extremely friendly and supportive whilst maintaining a high standard of service and making you feel that they really do care. I would highly recommend them to anyone.”

M T (Son-in-law of Client)

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“I am extremely happy with the care provided to my husband by Ashwell Home Care Service.
I have found the company to be professional in their approach and are always willing to ensure my husband’s needs are met. Furthermore, I have found the staff to go the extra mile to make life easier for myself
and my husband. I would not hesitate to recommend them to others choosing a company to care for their family member.”

S G (Wife of Client)

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“Maintaining a really strong working relationship with our clients is really important to us
That means we are client focused in everything we do. We are constantly seeking feedback from our clients. Their opinion is really important to us as their input directly influences what changes we make at Ashwell Home Care Services.
We truly believe by consistently listening to our clients views it will help us to really transform the way care is delivered in the community”

Kim (Care Quality Manager)

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