Second Annual Home Care Award Win In A Row

We are celebrating a second consecutive win in an annual awards scheme that honours the top 20 home care providers across the entire West Midlands.

The Home Care Awards 2022 are based on reviews from service users/clients and their family/friends, and this year marks the second in a row that we have been award winners!

We are based in Malvern and run by husband-and-wife team Philip and Debbie Ashwell and we provide state of the art, individually tailored care to people in their own homes within Worcestershire, ensuring personal care and support is delivered the best way, coupled with a personal and inclusive approach by our Care Companions.

Managing Director Philip Ashwell said it was an honour to be once again selected as a winner in the Home Care Awards 2022; “The fact that the awards are based on reviews from those we care for, and their families, means the world to us. It means that what we are doing is exactly the level of service that local people want, need, and deserve. We strive to provide a quality of support that makes the people we care for feel like they are a part of our family, and ‘family’ is so important to us, it’s at the heart of everything we do.”

Margaret Taylor receives home visits from ourselves, and alongside her son-in-law Colin Lucas explained why they gave positive reviews about the company; “I have a lot of fun with my care companion,” said Margaret, “they not only come in and make sure all my needs are met but they also make me laugh. They put my needs first and always keep me informed, and always put a smile on my face.”

Colin said that it was the extra level of detail that impressed him; “Everyone at Ashwell Home Care Services not only provide excellent care for their clients, but they also care for the families too. They come into Margaret’s house and respect that it is her home, and really look after her, but they also make us feel like we are a part of their family, and make sure we’re kept informed and make sure we’re looked after. There are very few care companies that you can say that about these days.”

We also use state of the art technology to ensure that visits to those they care for are monitored and that they can pinpoint at any time where their Care Companions are. The technology also allows us to see, at a glance what their clients’ needs are every time they visit, so that tasks are completed without the possibility of anything being missed.

Debbie Ashwell, Ashwell Home Care Services Manager said that the award means a lot to them, and their staff: “Everyone that we have the privilege to look after receives an exceptional Ashwell Home Care Companion, all handpicked because they share our family values and beliefs. They are people that our clients can trust, someone who they know has their wellbeing at heart. We go the extra mile to look after our staff too, because they have the most important job in the world, caring for people in their own homes! We want them to feel as looked after as those who need our care, especially in these tough economic times.”

“Getting such positive feedback is very humbling, and we hope people can see the positive difference that we are trying to make across Worcestershire to the lives of the people we are proud to look after, as well as setting a benchmark for other care providers to reach for.”

We provide care to those who wish to remain independent in their own home and respite support to those who care for a loved one. We offer a wide variety of services, which include personal care services, respite care, dementia care, housekeeping services, companionship, medication services, meal services and end of life care.

To find out more information, including how to become a Ashwell Home Care Companion please call 01684 778750.